Important Information

WHAT WE NEED FROM YOU

If the power supply is functional, you can send the handpiece only

In case of any doubts, please send the set

Please include the following with the package:

legible contact details along with a telephone number to the person deciding on the cost of repairing the equipment
address details for shipping
data for the invoice

Information about the symptoms of the defect will be helpful for us in a quick repair quote

Within 2 days of receiving the equipment, we will call you and present the cost of the repair
If you do not agree to the repair, we will send the equipment back free of charge. You will only pay for the cost of the insured return shipment PLN 25
After accepting the quote, we will repair it within 2 days, using only the original manufacturer's parts
we will issue a written warranty for the repairs made
we will issue an invoice
we will send your micromotor back via an insured courier service UPS
after receiving the parcel by a courier from our company, you will receive an SMS notification with the following information:
- when will the package be delivered (next business day)
- the amount to be paid
You will pay for the repair to the UPS courier when you collect the package. There is a possibility of payment in a different form
You will find the invoice and warranty for the repair in the package

Customer satisfaction is our top priority

Thanks to this, we are constantly developing

Because well-serviced equipment will last long and reliably

HEADQUARTERS

Stary Imielnik 26

95-010 Stryków

Poland

+48 42 611 67 68

+48 504 06 90 90

WORK HOURS

Monday - Friday 8-17

Saturday - closed

Sunday - closed

HELP